The prior steps involved going into the Device Manager and choosing whether to trust Windows to find the right driver or search for one yourself. Drill down to the location you saved the file and select it. Then go back into the Device Manager (see prior steps) and choose the second option – Browse my computer for the driver software. If you do find the latest driver, download and unzip it to a location easy to find later. You’ll want the exact model of the hardware (and perhaps other details such as a serial number) before attempting to find the right one. In such a case, you can search for the driver yourself. Windows doesn’t always find the best or latest drivers. Select the first one – Search automatically for updated driver software. Right-click the device you wish to update and select Update driver. Go back into Device Manager using the taskbar’s search box. A straight-forward approach is to allow Windows to try and locate the correct driver itself – and install it. There is more than one way to update drivers. The reasons for this can be poorly written drivers, incorrect drivers being used, missing drivers, or drivers that need to be updated in order to continue working with (an updated) Windows operating system. While this software, called device drivers, is required for your hardware to work properly, it can also be the cause of issues surrounding it. Why Device Drivers Might Be the IssueĮvery device on your computer requires software that communicates between the hardware and the operating system. If the keyboard works on the test box, then there is another important thing you can check on the machine that doesn’t work – continue reading on for more information on that. If the problem persists on the test subject, it’s likely time to contact the manufacturer for support. If all else fails, try testing the wireless device on a different machine. Reboot the machine and run through the steps to sync it again. Go into Device Manager using the search box on the taskbar.įind the keyboard (or its USB device), right-click, and choose Uninstall Device. If the keyboard’s receiver was detected and installed in Windows – but still fails to work – you can remove it from Device Manager, reboot the machine, and then test configuring it again. Remove the Keyboard from Windows and Try Again If your device falls into this category, you may need to charge the battery fully before using. Some keyboards use built-in rechargeable batteries. If that doesn’t help, replace them with a different or newer set. If your keyboard uses standard batteries, remove and reinsert these. No device has the chance of working without some form of power – your wireless keyboard being no exception. If nothing still occurs, check the keyboard itself for a button (typically on the backside) that forces a sync with the receiver. You can also test plugging it into another USB port. If you’ve plugged this in but Windows doesn’t seem to recognize it (even after installing any software that came with the keyboard), you may want to try a quick resync. The receiver that connects your wireless keyboard to your computer resembles a small thumb drive. If the wireless keyboard doesn’t work after Windows sets it up – or fails to be detected at all – there are some things you can do to troubleshoot the issue. Sometimes, actions that should be simple just don’t turn out that way – things do tend to go wrong. Wireless Keyboard not Working After Setup That said, if the wireless keyboard requires special software or drivers, you’ll want to install these first – then simply plug in the device afterward. Therefore, connecting a wireless mouse is typically as simple as just plugging the accompanying USB receiver into an available USB slot and allowing Windows to set everything up. Most hardware, such as keyboards, take advantage of this feature. Plug-n-Play (PnP) devices have been around for quite some time now. You’ll most certainly need one if you want to type a report, do your own taxes, or write a blog (like this one) – as well as numerous other tasks. It was the initial way people interacted with their machines. The keyboard has been around as long as personal computers. Your Windows PC can use many types of input devices – a mouse, touchscreen, touchpad, and keyboard.
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